"I Left My Heart In Arkansas" Dishwasher and microwave safe. Black mugs are a slightly softer black than it appears in the preview where the design is printed. The highest quality printing possible is used. It will never fade no matter how many times you wash it. Printed and shipped from the USA. Shipped in a custom made styrofoam package to ensure it arrives perfect. GUARANTEED. Absolutely love your order or contact us and we'll make it right. Your satisfaction is 100% guaranteed. This item is NOT available in stores. Ready to ship in 5-7 business days.