11oz Mug Dishwasher and microwave safe. The highest quality printing possible is used. It will never fade no matter how many times you wash it. Printed and shipped from the USA. Shipped in a custom made styrofoam package to ensure it arrives perfect. GUARANTEED. Absolutely love your order or contact us and we'll make it right. Your satisfaction is 100% guaranteed. This item is NOT available in stores. Ready to ship in 5-10 business days.